Equipment Rental Representative

Job Listing

Equipment Rental Representative

St. Louis, Missouri USA


Experience is required.
Training is provided.



This is a full-time benefits eligible position.

Job Description

Category: Customer Service
Industry: Construction/Industrial
Status: Full Time

Equipment Rental Coordinator:
Department: Rental
Job Type: Full-time

About The Company:

Pat Kelly Equipment Company is an authorized multi-brand construction equipment dealership located in St. Louis, Missouri. Pat Kelly Equipment is a family owned and operated company that provides dedicated sales, rentals, tools, parts, and service support for customers in the construction, landscaping, material handling, and utility installation industries. Pat Kelly Equipment represents leaders in the heavy equipment industry such as New Holland Construction Equipment, National Crane Boom Trucks, Manitowoc ShuttleLift Industrial Cranes, Elliott Equipment Personnel Cranes, Genie Aerial Lifts, Bomag Compaction Equipment, and much more. For more information, visit

Equipment Rental Representative

Must be able to service customers in a polite, friendly and professional manner whether in person or on the telephone. Must assist them with reservations, contracts, questions, register transactions and order adjustments. Must be able to process cash and credit card payments, as well as make change and credits.


Rents equipment or arranges for provision of service to customer.
Prepares rental forms and contracts, obtains customer signature and other information as required.
Maintains daily contract file.
Computes charges based on rental or service rate.
Explains rental fees and provides information about rented items, such as operation or description.
Collects deposit or payment or records credit charges by maintaining customer charge file daily and balancing daily sales receipts.
Gathers insurance information and qualifies customers
Answers telephone and receives orders by phone or email.
Recommends items to customers that meet their needs.
Reserves items for requested time and maintains rental reservation file.
Updates/calls overdue list daily and alerts supervisor of overdue contracts.
Cleans and prepares equipment for pick-up or delivery.
Checks equipment for damages or required maintenance upon return
Coordinates equipment maintenance with service department
Inventories retail sales merchandise and advises supervisor of low levels of merchandise.
Assists customer with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment.
Resolves customer problems.
Report safety violations to supervisor.
Adhere to all company policies, procedures, rules and regulations in written or verbal form.
Comply with government safety requirements and other regulations and security in store.
Attend department, store and safety meetings.
Works cohesively with all departments to ensure a successful work environment
Must posses a strong work ethic and organizational skills for daily tasks.
Perform other duties as requested.

Education & Experience Qualifications:

High School diploma or GED required
Valid Driver's license required
Familiarity with various types of construction/industrial tools & equipment
Previous equipment rental industry experience preferred
Strong customer service & telephone skills
Solid computer and administrative skills
Successful completion of the DOT Qualification process preferred

Working Conditions:

Must stand for long periods of time. Applicant must be physically able and prepared to work indoors and outdoors with exposure to elements. The job requires constant interaction with the public. May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents.
Must be able to lift approximately 80 lbs.
Must maintain a professional personal appearance.
Must possess sales and customer relation skills.
Must be able to use mathematics to solve problems.
Must speak English clearly and write legibly. Ability to speak another language is a plus.


7:00 A.M.-5:00 P.M.
The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned from time to time.

Pat Kelly Equipment Company, Inc. is an Equal Opportunity Employer - Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity

Mail your resume

Pat Kelly Equipment Co.
Brian Kelly
5920 N Lindbergh Blvd
St. Louis, Missouri 63042 USA

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